Privacy Policy

Last updated: May 31, 2025

ScaleAdsFlow ("we", "us", or "our") operates the website scaleadsflow.com and provides digital marketing and advertising management services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number when you contact us or sign up for our services.
• Business Information: Company name, website, advertising accounts, and business goals shared with us to provide our services.
• Ad Account Data: Campaign performance data, spend, impressions, conversions, and other metrics from advertising platforms (Meta, Google) that you authorize us to access on your behalf.
• Usage Data: IP address, browser type, pages visited, and time spent on our website, collected via standard web analytics.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our advertising management services
• Create, manage, and optimize ad campaigns on your behalf
• Communicate with you about your campaigns, reports, and account performance
• Send you updates, invoices, and service-related notifications
• Comply with legal obligations and protect our legal rights

3. Access to Third-Party Advertising Platforms

Our services involve access to third-party advertising platforms including Meta (Facebook/Instagram) and Google Ads. When you grant us access to your advertising accounts:

• We access only the permissions necessary to manage and optimize your campaigns
• We do not sell, share, or transfer your advertising account data to any third party
• Access is granted through official OAuth flows provided by Meta and Google
• You may revoke our access to your accounts at any time through the respective platform's settings

4. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party tools and platforms (e.g., analytics, communication tools) that assist us in delivering our services, bound by confidentiality agreements.
• Legal Requirements: When required by law, regulation, or valid legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with our legal obligations. Campaign data and performance reports are retained for a minimum of 12 months to support historical analysis and reporting. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS/TLS), access controls, and secure credential storage. However, no method of transmission over the internet is 100% secure.

7. Cookies

Our website uses basic cookies to understand how visitors interact with our site (e.g., Google Analytics). These cookies do not contain personally identifiable information. You may disable cookies through your browser settings.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Withdraw consent for data processing at any time
• Object to or restrict certain processing of your data

To exercise any of these rights, please contact us at marketing@scaleadsflow.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: marketing@scaleadsflow.com
• Website: scaleadsflow.com

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This Privacy Policy is compliant with Meta Platform Terms and Google API Services User Data Policy requirements.